Privacy Policy

A) Website Privacy Policy

Effective Date: 08/18/2025

Mosaic MindCare (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website.

1. Information We Collect

We may collect the following types of information when you visit our website:

2. How We Use Your Information

We use the information we collect to:

We do not sell or rent your information to third parties.

3. HIPAA and Health Information

Please do not include sensitive personal health information (PHI) through general contact forms or unsecured email. Any health information you share with us as part of becoming a patient will be handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and our secure patient portal policies through our compliant EHR or compliant email.

4. Cookies and Tracking Technologies

Cookies are small files placed on your device that help us remember your preferences and analyze site usage. You can choose to disable cookies through your browser settings, but some parts of the site may not function properly without them.

5. Data Storage and Security

We take appropriate technical and administrative measures to protect your personal information from unauthorized access, loss, or misuse. While we strive to safeguard your information, no method of transmission or storage can be guaranteed 100% secure.

6. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Mosaic MindCare

B) Medical Advice Disclaimer

The information provided on this website is for educational and informational purposes only and is not intended as medical advice. It should not be used as a substitute for professional diagnosis, treatment, or medical guidance. Always seek the advice of your physician, psychiatric provider, or other qualified healthcare professional with any questions you may have regarding a medical condition or treatment. Never disregard professional medical advice or delay seeking it because of something you have read on this website. Use of this website does not establish a provider–patient relationship with Mosaic MindCare or Chet Hughes, PMHNP-BC. If you are experiencing a mental health crisis or medical emergency, call 911 or go to your nearest emergency department immediately.

C) Emergency Disclaimer

Mosaic MindCare is not an emergency or crisis service. If you are experiencing a medical or psychiatric emergency, please call 911 or go to your nearest emergency department. If you are in emotional distress or thinking about harming yourself, you can call or text 988 or use the 988 Suicide and Crisis Lifeline at 988lifeline.org.

D) Accessibility Statement

Mosaic MindCare is committed to ensuring digital accessibility for people with disabilities. We strive to make our website user-friendly and accessible to everyone, including individuals who use assistive technologies such as screen readers, magnifiers, or voice recognition software. If you experience any difficulty accessing content on our website, please contact us so we can assist you:
Email: info@mosaicmindcare.com. We welcome feedback on how we can improve accessibility for all visitors. Our ongoing goal is to provide an inclusive and accessible online experience for every person who visits our site.